Claim Your Vehicle

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We are contracted by the City of Vancouver to tow vehicles that have been ticketed for parking violations on city streets.

If your vehicle was towed from city streets or lanes in violation of a City Bylaw, you can retrieve your vehicle by contacting the City Impound Yard at 604.685.7246 located at 425 Industrial Avenue, Vancouver. Hours: 24 hrs, 7 days a week.

If you were towed from a private property or parking lot, involved in a motor vehicle accident, or if your vehicle was impounded because of a police incident, you can contact our office at 604.685.8181

If your vehicle was left abandoned or parked with expired or no insurance on city streets or lanes, you can retrieve your vehicle by contacting the City Abandoned Vehicle Yard at 604.321.6527 Hours: Monday to Friday from 08:00 – 16:00 excluding statutory holidays.

Customer Requirements

Before your vehicle can be released you will be required to provide a valid Driver’s License and in some cases, vehicle registration as well as payment for applicable towing and storage charges. Payments accepted: Cash, Visa, Master Card and Debit card.

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