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Busters Towing Privacy Statement

Your privacy is very important to us at Busters Towing. With that in mind, we have established information handling practices that we believe are consistent with the highest standards and best practices of organizations doing business on the Internet, as well as complying with Canadian privacy legislation.

Stated very simply:

Personal Information
In general, you can visit Busters Towing on the Internet without telling us who you are and without giving any personal information about yourself. Busters Towing will not collect personally identifiable information such as your name, e-mail, residential and mailing address and telephone number without your knowledge and permission. We only gather this information so we can deliver and receive payment for the services that you have requested Busters Towing to provide on your behalf.

Using or Sharing Personal Information
Busters Towing will not disclose your Personal Information to third parties. We do not rent, sell, loan, trade, or lease any customer information under any circum-stances.

Fulfilling your Transaction Request
Busters Towing does not give out customer information unless it is necessary to pro-vide you with the services that you have requested. We take the utmost care to safeguard your privacy.

Privacy Technology
Technology is increasingly able to help give you more control over your personal in-formation. Products and services are available which can assist you with the control of your personal information while navigating the Web.

An overview of some privacy-related tools may be perused at the following website: http://www.privacyalliance.org/resources/rulesntools.shtml for an overview of many privacy-related tools. Please note that Busters Towing has not formally evaluated these tools, nor has it endorsed them.

Disclosures Required By Law
Please be aware that in certain circumstances, it is possible that personal information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders.

Other Links
This web site contains links to other sites. We are not responsible for the content and the privacy practices of other web sites and encourage you to examine each site's privacy policy and make your own decisions regarding the accuracy, reliability and the correctness of material and information found.

Search for your vehicle. Vehicle Search -
Please use this search form to find your vehicle:
Busters Vehicle Search

Retrieving Towed Vehicles Retrieving Towed Vehicles
We are contracted by the City of Vancouver to tow vehicles that have been ticketed for parking violations on city streets.

If your vehicle was towed from city streets or lanes in violation of a City Bylaw, or if your vehicle was impounded because of a police incident, you can retrieve your vehicle by contacting the City Impound Yard at 604.685.7246 located at 425 Industrial Avenue, Vancouver. Hours: 24 hrs, 7 days a week.

[ Yahoo! Canada Maps ]  Map of 425 Industrial Avenue Vancouver BC V6A 2P8

If you were towed from a private property or parking lot, or involved in a motor vehicle accident, you can contact our office at 604.685.8181 and retrieve your vehicle at 435 Industrial Avenue, Vancouver ( Right next to the City Impound Yard ). Hours: 24 hrs, 7 days a week.

[ Yahoo! Canada Maps ]  Map of 435 Industrial Avenue Vancouver BC V6A 2P8

If your vehicle was left abandoned or parked with expired or no insurance on city streets or lanes, you can retrieve your vehicle by contacting the City Abandoned Vehicle Yard at 604.321.6527. Hours: Monday to Friday from 08:00 - 16:00 excluding statutory holidays.

Open 24/7 All of our locations are open 24/7 except where indicated.
Before your vehicle can be released you may be required to provide your Driver's License or picture ID and in some cases, vehicle registration as well as payment for applicable towing and storage charges. Payments accepted: Cash, Visa, Master Card and Debit card.

If you are unsure if we have your vehicle, please check our Vehicle Search selection or give our customer service a call at our main number 604.685.8181. They would be happy to direct you to the right location.

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